Internship - Customer Service & Hotel Operations - Malta

🇲🇹 St Julians, Malta3-6 months

Description

The intern contributes to the smooth operation of the various operational services of the hotel to ensure a seamless and high-quality customer experience. They support the restaurant, bar, and reception teams as needed. Their responsibilities include: Participating in welcoming clients in dining and relaxation areas, ensuring comfort and quality of service. Contributing to restaurant operations, including setup, buffet organization, assistance during services, and taking care of external clients. Supporting bar teams (lobby bar, pool bar): preparing simple drinks, serving in the dining area, managing small cash operations, and maintaining a clean and compliant work environment. Ensuring certain tasks related to the arrival experience, such as preparing and setting up welcome drinks in rooms. Collaborating closely with reception, dining, and housekeeping to ensure effective coordination between different services. Adhering to internal procedures, hygiene standards, and brand standards to ensure consistent quality. This mission offers a complete immersion in the hotel universe, allowing for the discovery of several strategic areas of customer service and acquiring rich and varied operational experience.

Requirements

• Student in hospitality, tourism, management, or similar fields. • Strong customer service skills and desire to grow in an international environment. • Good level of English to communicate with an international clientele.

Avantages

Accommodation possible, subject to availability, within the establishment or a partner residence. Two meals per day provided.

Informations

Deadline

December 1, 2026

Début

1 février 2026

Duration

3-6 months

Internship Agreement

No

Vues

2 views

The Company

Verified Company

International hotel organization established in over a hundred countries and recognized for the diversity of its brands covering all segments of the hospitality industry. Present in Malta with several modern establishments, it offers a comprehensive range of services including accommodation, dining, bars, leisure, and events. The entire operation functions in a professional, multicultural environment focused on customer service excellence.

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